Thank you for using Carvio, the rent-a-car platform. This Privacy Policy explains in detail how we collect, use, and safeguard the information provided by users who utilize the Carvio application. By using our services, users agree to the practices described in this Privacy Policy.
a. User Profile Information:
We collect the information you provide when creating a user profile, including your name, contact details, and profile picture.
b. Location Information:
Carvio allows you to search for vehicle availability in specific locations. However, it's important to note that we do not access real-time location data from your device. Your location information is used solely for the purpose of displaying available vehicles in your desired area.
c. Booking Information:
When you book a vehicle through Carvio, we collect information about your reservation, including the pickup and drop-off locations and times.
a. User Profile Information:
We use your profile information to personalize your experience within the Carvio application and to communicate with you regarding your bookings.
b. Location Information:
Your location information is used to facilitate the booking process and to provide you with relevant information about available vehicles and nearby rental locations.
c. Booking Information:
Information related to your bookings is used to manage reservations, provide customer support, and improve our services.
a. Razorpay Payment Processor:
We use Razorpay as our payment gateway. Your payment information is securely processed by Razorpay, and we store or process your payment details on our servers.
b. Renter Visibility:
Booking details may be visible to users interested in renting a vehicle. This visibility is essential to facilitate a transparent and informed decision-making process for potential renters.
We take reasonable measures to protect the security and confidentiality of your information. We employ industry-standard security measures to protect user information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data in transit and at rest.
a. Access and Modification:
Users have the right to access and modify their profile information through the Carvio application. This includes updating the profile image, contact information, and any other relevant information.
b. Opt-out:
Users can opt-out of receiving promotional communications from Carvio at any time. However, transactional and operational communications related to bookings and rentals may still be sent.
a. Policy Changes:
We may update this Privacy Policy periodically to reflect changes in our practices. Users will be notified of any significant changes, and the latest version of the policy will be made accessible through the Carvio application.
a. Questions or Concerns:
If you have any questions or concerns about this Privacy Policy, please contact our dedicated support team at wheelsondemandwod@gmail.com. We are here to address your inquiries and ensure a transparent and secure experience on the Carvio platform.
a. Jurisdictional Compliance:
Users are responsible for complying with all relevant laws and regulations related to vehicle renting in their jurisdiction. Carvio operates with the understanding that users will adhere to legal requirements and obligations.
Thank you for entrusting Carvio with your vehicle rental services. We are committed to safeguarding your privacy and providing a secure and user-friendly experience.
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